Refund & Return Policy – KhanChapals.pk

KhanChapals.pk par hum chahte hain ke aap apne har khareed se 100% khush hon.
Agar kisi wajah se aap mutma’in nahin hain, hum aapki madad ke liye yahan hain.

1. Wapas Karne ka Haq (Eligibility)

  • Product 7 din ke andar andar wapas bhejna hoga jab aapko receive hua.

  • Item na pehna hua, na istemal kiya hua, original packing aur saath mein tags ke sath ho.

  • Order number ya invoice ka proof hona zaroori hai.

2. Jo Cheezein Wapas Nahin Ho Sakti

  • Custom design ya made-to-order chappals.

  • Clearance sale ya discount par li hui items.

  • Jo cheezein pehni gayi ho ya damage ho chuki ho.

  • Agar delivery partners k delivery boys apne office se bahr product change kar dete hain, to iska claim sirf unke insurance process ke zariye hoga, kyun ke hum apni taraf se hamesha best quality aur original product bhejte hain.

3. Wapas Karne ka Tareeqa

  1. Email karein info@khanchapals.pk par ya call karein 0300-0111987 

  2. Apna order number aur return ka reason batayein.

  3. Approval milne ke baad product yeh address par bhejein:
    Khan Chappals, Charsadda Road, Manga, KPK

  4. Return ka courier charge customer ko dena hoga, siwaye iske ke item defective ho ya galat bheja gaya ho.

4. Refund ka Tareeqa

  • Product receive aur check karne ke baad 5–7 din ke andar refund process ho jayega.

  • Refund aapke original payment method par bheja jayega.

  • Shipping charges refundable nahin hain, siwaye defective/galat item ke.

5. Exchange Policy

  • Exchange stock availability par depend karta hai.

  • Agar required size ya design available nahin hua, to refund diya jayega.

6. Damaged ya Defective Product

  • Agar product damaged ya defective ho to 48 ghante ke andar hume contact karein.

  • Clear photos bhejne se process tez ho jayega.

📧 Email: info@khanchapals.pk
📞 Phone: 0300-0111987
🌐 Website: www.khanchapals.pk